Delivery
Delivery is carried out by an external contractual partner, the company DPD.
All information about delivery can be obtained directly at: hello@good4dogs.eu
Time and Method of Delivery
All paid orders are shipped to the DPD central warehouse within 5 working days.
Delivery takes place in the morning, on all working days of the week.
Delivery Notifications
The DPD delivery service will also inform you via e-mail and SMS messages on your mobile number.
Delivery Costs
For orders over EUR 100.00 (incl. VAT), shipping is free!
For orders of lower value, delivery costs are determined according to DPD’s price list.
| Delivery | to 1kg | 1kg – 3kg | 3kg – 10kg | 10kg – 20kg | 20kg – 31,5kg | |
|---|---|---|---|---|---|---|
| Österreich | 3–4 days | 6.50 | 6.85 | 7.53 | 8.10 | 9.83 |
| Česko | 4–5 days | 5.13 | 5.81 | 7.22 | 8.36 | 11.82 |
| Magyarország | 4–5 days | 4.51 | 4.88 | 5.64 | 6.27 | 8.26 |
| Deutschland | 4–5 days | 6.09 | 6.59 | 7.63 | 8.50 | 11.09 |
| Slovensko | 4–5 days | 5.39 | 6.34 | 8.31 | 9.90 | 14.87 |
| België / Belgique / Belgien | 5–6 days | 7.57 | 8.44 | 10.16 | 11.42 | 15.26 |
| Danmark | 5–6 days | 8.13 | 8.98 | 10.65 | 11.92 | 16.09 |
| Eesti | 5–6 days | 8.79 | 10.77 | 14.64 | 17.51 | 25.83 |
| France | 5–6 days | 7.99 | 9.14 | 11.32 | 13.33 | 17.53 |
| Éire / Ireland | 5–6 days | 7.99 | 10.05 | 13.94 | 17.73 | 27.98 |
| Italia | 4–6 days | 6.80 | 7.33 | 8.43 | 9.36 | 11.97 |
| Latvija | 5–6 days | 7.11 | 8.99 | 12.83 | 15.42 | 24.81 |
| Lietuva | 5–6 days | 6.57 | 8.21 | 11.56 | 14.24 | 22.44 |
| Lëtzebuerg / Luxembourg / Luxemburg | 5–6 days | 7.56 | 8.14 | 9.30 | 10.20 | 13.85 |
| Nederland | 5–6 days | 6.68 | 7.44 | 8.91 | 10.12 | 13.91 |
| Polska | 5–6 days | 4.22 | 5.31 | 7.46 | 9.25 | 14.71 |
| Portugal | 6–7 days | 6.40 | 7.61 | 10.15 | 12.07 | 17.60 |
| España | 5–7 days | 7.62 | 9.15 | 12.03 | 14.42 | 20.50 |
| Sverige | 6–7 days | 9.63 | 10.77 | 13.07 | 14.95 | 20.88 |
| България | 5–6 days | 6.07 | 7.73 | 11.16 | 13.93 | 23.98 |
| Suomi | 7–8 days | 12.91 | 15.11 | 19.34 | 22.74 | 34.20 |
| Ελλάδα | 7–8 days | 10.09 | 12.10 | 16.14 | 19.44 | 29.24 |
| România | 5–6 days | 5.94 | 7.57 | 10.47 | 13.24 | 23.07 |
Delivery Times
We send ordered products within 5 working days, unless the product is out of stock. For products that are not in stock, the delivery time is longer and can be up to 10 days or exceptionally even more.
We recommend that you contact us via e-mail when ordering products that are not in stock and we will be happy to let you know when the desired products will be available. It is also possible to pre-order a product by prior arrangement.
If you wish to receive the product sooner, you can contact us and we will try to find the best possible solution together.
We reserve the right to verify the customer and the data provided in the order. If we deem it necessary, we will verify the order by phone. If no one answers the phone number provided or the number does not exist, we reserve the right to immediately cancel the order.
We reserve the right, in the case of orders for which we cannot verify the user who entered incomplete, incorrect or false data during registration, to block such user. Registration and purchase with identical data will no longer be possible.
Customer Satisfaction
Our mission is a healthy dog and a happy customer.
If you are not completely satisfied with either, please email us at hello@good4dogs.eu — we’ll do our best to make things right.
If you’re happy with us, tell others.
If not — tell us!
We look forward to working with you! 🐾
